PRIVACY POLICY

1. Purpose and Scope of Data Collection
The primary data collected on Softkeyglobal.com includes: email, phone number, username, and login password. These are mandatory details that Softkeyglobal.com requires customers to provide when registering for services. This information is used to contact and verify customer registration and ensure their rights.

Customers are responsible for securing and managing all activities associated with their account name, password, and email. Additionally, customers must promptly notify Softkeyglobal.com of any unauthorized use, abuse, or breach of security related to their username and password by third parties to enable appropriate resolution.

2. Scope of Information Use
Softkeyglobal.com uses the information provided by customers for the following purposes:

  • Delivering services to customers.
  • Sending notifications about activities related to the exchange of information between customers and Softkeyglobal.com.
  • Preventing activities that destroy customer accounts or impersonate customers.
  • Contacting and resolving issues with customers in specific cases.
  • Not using customer information for purposes other than verification and communication related to transactions on Softkeyglobal.com.

Softkeyglobal.com is obligated to cooperate in providing customer information when requested by competent state authorities.

3. Duration of Information Storage
Customer data will be stored until requested for deletion or when the customer logs in and self-deletes the information. In all other cases, customer personal information will be securely stored on the servers of Softkeyglobal.com.

4. Means and Tools for Customers to Access, Edit, and Delete Their Information
Customers have the right to inspect, update, and adjust their personal information by logging into their account or requesting Softkeyglobal.com to perform these tasks.

Customers can file complaints regarding their personal information being disclosed to third parties with Softkeyglobal.com’s management. Upon receiving such feedback, Softkeyglobal.com will verify the information, provide a reasoned response, and guide the customer in restoring and securing their information.

5. Commitment to Protecting Customer Personal Information
Softkeyglobal.com commits to absolute confidentiality of customer personal information according to its privacy policy. Data collection and usage are only performed with the customer’s consent, except where otherwise required by law.

Softkeyglobal.com commits to:

  • Not using, transferring, providing, or disclosing customer personal information to any third party without the customer’s permission, except as required by law.
  • In case of a data breach caused by hacking that results in the loss of customer personal data, Softkeyglobal.com will promptly notify the competent authorities for investigation and resolution and inform customers.
  • Ensuring absolute confidentiality of all online transaction information, including invoices and digital accounting documents, stored securely in Softkeyglobal.com’s top-tier data center.