SoftkeyGlobal
Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal data SoftkeyGlobal collects, how we use it, and the choices you have. By using our website and placing orders, you agree to this policy.
Last updated: May 2026
1. Information We Collect
We collect only what is necessary to process your orders and provide support: your email address, display name (if provided), and order history. We do not collect your physical address, phone number, or government ID. No browsing profiles or behavioural advertising data are created.
2. How We Use Your Data
Your data is used exclusively to: (a) process and deliver your orders, (b) send order confirmations and delivery details to your email, (c) respond to support requests, and (d) comply with applicable legal obligations. We never use your data for third-party marketing or advertising.
3. Payment Information
All payments are made via cryptocurrency networks (USDT, BTC, ETH, and others). We do not process, store, or have access to your crypto wallet details or private keys. Transactions are verified on-chain only. No credit card data is ever collected or stored on our servers.
4. Cookies & Tracking
We use only essential cookies required for the website to function: session management and language preference. We do not use advertising cookies, third-party trackers, or analytics services that share your data externally. You can disable cookies in your browser settings at any time.
5. Data Sharing & Third Parties
We do not sell, rent, or share your personal data with any third party for commercial purposes. Order data is not shared with advertisers, data brokers, or analytics platforms. We may share minimal data only if required by law or to prevent fraud.
6. Data Retention
Order and account data is retained for as long as your account is active and for a reasonable period thereafter to meet legal obligations. You may request deletion of your data at any time — we will fulfil your request within 30 days unless retention is required by law.
7. Your Rights
You have the right to access, correct, or delete any personal data we hold about you. To exercise these rights, email us at info.softkeyglobal@gmail.com. We do not require any identification beyond verifying your registered email address. Requests are fulfilled within 30 days.
8. Security
We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our platform uses HTTPS encryption for all data in transit. Access to order data is restricted to authorised personnel only.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always available at softkeyglobal.com/privacy. Continued use of our service after changes are posted constitutes acceptance of the revised policy.
Questions about your privacy?
Contact our support team and we will respond within 24 hours.